MassageBook FAQ's & Help Center

Getting Started

MassageBook FAQs

Answers to all of your questions before getting started, pricing info + more!

22 articles

Create a Personal Listing

Promote yourself as a Service Provider in the MassageBook directory!

22 articles

Create a Business Listing

Set up your Services, manage multiple locations, get listed in the directory, + more!

31 articles

Define Hours of Availability

Define what hours you are available to work, and set up on-call / out-call settings

8 articles

Set Up Staff

Set up Staff, define Staff work hours, and assign Permission Levels

9 articles

Configure Business Settings

Set up online booking rules, credit card payments, Google sync, subscriptions + more!

37 articles

Managing your Clients, Schedule, and Sales

Client List

Manage client contact information, view appointment and sales history, + more!

25 articles

SOAP Notes and Intake Forms

Keep HIPAA compliant SOAP Notes and digital intake forms on file for each client

14 articles


Navigate views, block time, book appointments, check out appointments, + more!

22 articles

Cash Register

Sell pre-paid services, products, gift certificates, + more!

9 articles

Gift Certificates

Increase revenue by selling gift certificates online or in-office!

7 articles

Accounting and Sales Reports

View or adjust invoices, and run Sales reports based on clients and Staff

10 articles

Marketing Your Business


Display verified client reviews on your Listing or external website!

9 articles

Email Campaigns and Autopilot

Turn new clients into regular clients with our customizable and automated campaigns!

9 articles

Website Integration

Allow clients to book from your own website or Facebook page using these tools!

12 articles

MassageBook Knowledge Base

What's New at MassageBook!

Miss an update? We've got you covered. View our Release Notes here!

4 articles

Account Settings

Manage your login and personal contact information

7 articles

Community & Jobs Forum

Engage with fellow massage and bodyworkers directly from your MassageBook account

3 articles